Terms

Private and Semi-Private Bookings

  • Bookings can be made 14 days in advance through MINDBODY. The booking window closes 60 minutes prior to the session start time.

  • Studio private and semi-private sessions run for a total of 50 minutes.

  • At-home private and semi-private sessions run for a total of 60 minutes.

  • Online private sessions run for a total of 50 minutes.

  • Private and semi-private bookings are valid for 6 months from the date of purchase.

  • All purchases are non-refundable and non-transferable between individuals. No refunds will be provided.

  • Payment must be made prior to booking an individual session. You must either have pre-purchased sessions available on your account or pay at the time of booking.

Cancellations

  • Cancellations or rescheduling of private or semi-private sessions must be made through MINDBODY at least 12 hours prior to the session start time. Cancellations made within the 12-hour window will result in the session being forfeited.

  • If you reserve a space in a session and do not attend without cancelling through MINDBODY, the session will be forfeited.

  • Bend Extend may cancel a session at any time and for any reason. In this circumstance, you will be credited the full amount paid.

Pre- and Postnatal

  • If you are pregnant, we recommend consulting with your healthcare professional and obtaining clearance confirming that you are fit and able to participate in physical activity.

  • We recommend regularly consulting with your healthcare professional to ensure that you and your baby are healthy to continue training with Bend Extend throughout your pregnancy.

  • If you have recently given birth (within 6 weeks postpartum), we recommend consulting with your healthcare professional prior to commencing or recommencing any exercise program.

  • If you experience any changes to your physical condition, you are advised to seek advice from a qualified healthcare professional to ensure that you are aware of any limitations or modifications that may need to be considered when participating in exercise. Please notify your instructor before the session commences.

Corporate and Events

  • A maximum of 15 clients can attend a private group session, with a minimum of 6 participants required for this booking type.

  • Private group sessions run for a total of 60 minutes.

  • All participants must be at least 18 years of age or have written consent from a parent or guardian.

Bookings and Cancellations for Corporate or Event Sessions

  • Bookings are made directly through Bend Extend via email or phone. To book a private group session for 6–15 participants, a 50% deposit is required at the time of booking to secure the session date and time. The outstanding balance is required to be paid on or before the date of the event. Confirmation of your booking will be sent via email.

  • Cancellations or rescheduling of private group sessions must be made directly through Bend Extend via email or phone at least 24 hours prior to the session start time. Cancellations made within the 24-hour window will result in the loss of the deposit. Cancellations will be confirmed via email.

  • Bend Extend may cancel a session at any time and for any reason. In this circumstance, you will be credited the full amount paid.

Health Disclaimer:

Physical exercise, in all of its forms and with or without the use of equipment that may be suggested by an instructor, is a strenuous physical activity. Accordingly, you are urged and advised to seek the advice of a physician before beginning any physical exercise regimen, routine, program or using any suggested equipment. If you experience any changes to your physical condition, it is advised you seek advice from a qualified health care professional so that you are aware of any limitations or modifications that need to be considered when participating. You agree to keep Bend Extend informed of changes in your physical condition.

Bend Extend is not a medical organization and its instructors or staff cannot give you medical advice or diagnosis. All suggestions and comments relating to the use of equipment, poses, moves and instruction are not required to be performed by you and are carried out at your discretion.

You understand that physical exercise involves strenuous physical movement, and that such activity carries the risk of injury whether physical or mental. You understand that it is your responsibility to judge your physical and mental capabilities for such activities. You understand that instructors may suggest physical adjustments or make physical contact with you for correction purposes. It is your sole responsibility to determine if any such suggested adjustment or equipment is appropriate for your level of ability and physical and mental condition.

You accept that there is potential risk of personal injury, property loss or death, and agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Bend Extend or its members, including without limitation its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates and representatives for any personal injury, property damage/loss, or wrongful death, whether caused my negligence or otherwise.

If you are pregnant or have recently been pregnant, you agree to provide written consent and clearance from your healthcare professional, to participate in physical activity, specifically Pilates. You agree to keep Bend Extend informed of changes in your physical condition.

You agree that you are 18 years of age or older or have written consent from a parent or guardian.